Dawn Green
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Belmont, Perth,

St John delivers 2015/16 annual report

“We know as we look across Australasia and around the world that our communities, from the Perth metropolitan area to those spread across our vast state, are receiving a high quality ambulance service.”
CEO Tony Ahern

St John Ambulance WA’s 2015/16 Annual Report highlights the enormous reach St John has within the Western Australian community, with almost 640,000 lives being supported through the organisation’s first aid training and ambulance services alone.

St John Ambulance Chief Executive Officer Tony Ahern said the report, released today, showcased some outstanding results for St John.

He said the results included achieving ambulance response time targets and training more than 317,000 Western Australians.

“We know as we look across Australasia and around the world that our communities, from the Perth metropolitan area, to those spread across our vast state, are receiving a high quality ambulance service,” Mr Ahern said.

“It is a challenging environment and one where you experience increased demand every year, but we year in, year out, meeting those challenges and continue to invest and build on the already very strong service.”

“This is made possible by our 1,382 employees and our 7,998 volunteers who work together to provide the ambulance service, first aid training and various other important services across our vast state.”

There were more than 289,085 ambulance cases in WA in the year ending June 30, up from 272,885 in 2014/15, with ambulance response times still meeting time targets.

“Our response times were consistently making our targets in the metropolitan area and the vast majority of our country career centres had improved response times,” he said.

The State Operations Centre, which handles all triple zero ambulance calls (000), received 552,275 calls in 2015/16, up from 513,112 in 2014/15.

Our Patient Transfer Service, which provides all non-urgent medical transport, grew from strength to strength, regularly exceeding performance targets and expanding its services into community transport and through the creation of a new role of mental health transport officer.

St John ended the financial year with a surplus of $20.2 million, down from $21.5 million in 2014/15.

“This sound financial position allows us to reinvest in the delivery of ambulance services across the State along with investing in our charitable activities, such as our free first aid program for Western Australian school children,” Mr Ahern said.

“We continued our strong capital works program and investment in fleet, technology and equipment to continue to enhance the services provided to the community,” Mr Ahern said.

Major capital works programs completed in 2015/16 included construction of a new ambulance depot and first aid training centre in Karratha and a new ambulance hub and back up State Operations Centre in Wangara.

The annual report can be downloaded here

Additional highlights

• Our Event Health Services division maintained its status as the premier event health provider, covering more than 3,000 events on 2015/16.

• Our youth engagement programs engaged with more than 131,000 school students during 2015/16.

• We increased Community First Responder (automated external defibrillators) locations by 33 per cent, from 970 to 1,264.

• St John paramedics assigned to the State’s two rescue helicopters completed 656 missions in 2015/16.

• St John purchased four Apollo Health clinics in 2015/16 and these clinics offer bulk billed primary health services.